Another year in the books (or the cloud, or wherever we store history these days). In 2019, we worked with executives in healthcare, technology, contact centers, financial services, higher education and more, and we’ve helped them become better … [Read more...]
The Courageous Leader
Courageous Leadership. I’m not talking about hand-to-hand, gun-to-gun, charge the hill type of courage. No, bravery in battle is not the same thing as courageous leadership. And make no mistake about it—leaders need courage to be … [Read more...]
The times, they are a’changin’
Change is simple; just close your eyes, hold your breath, and wait. It happens. Effective change management, on the other hand, takes some skill. From my view of the world, 3 things are necessary for senior executives to successfully drive … [Read more...]
Performance Appraisals: Pain in the ass, or panacea??
Oh, crap! Another performance review… How many times have we heard--or uttered ourselves--this common lament? I’m guessing “lots” is a fairly accurate response. The better answer, however, is “way too often.” The performance management process … [Read more...]
Needing Leaders… The “make” or “buy” decision…
So, do you grow your own leaders from within, or hire someone new with – presumably – the leadership skills you need are unable to find inside your organization? What do you tell yourself to justify not developing those skills from within your … [Read more...]
Ch-Ch-Ch-Changes…
Change is simple; just close your eyes, hold your breath, and wait. It happens. Effective change management, on the other hand, takes some skill. From my view of the world, 3 things are necessary for senior executives to successfully drive … [Read more...]