Oh, crap! Another performance review… How many times have we heard--or uttered ourselves--this common lament? I’m guessing “lots” is a fairly accurate response. The better answer, however, is “way too often.” The performance management process … [Read more...]
Leading: Changing behavior or winning?
Do you want to win, or to change behavior? This is a question I frequently ask clients when discussing how best to approach someone in a (usually) tough conversation or conflict. As leaders, if we want to "win" the discussion, we simply flash our … [Read more...]
They Let Me Do My Job
As do many of you, I travel a bit. During the last several months, as I travel around, I’ve been asking people I come in contact with two questions: Do you like your job? Why or why not? Creates some interesting conversations, I’ll tell … [Read more...]