Oh, crap! Another performance review… How many times have we heard--or uttered ourselves--this common lament? I’m guessing “lots” is a fairly accurate response. The better answer, however, is “way too often.” The performance management process … [Read more...]
Leading: Changing behavior or winning?
Do you want to win, or to change behavior? This is a question I frequently ask clients when discussing how best to approach someone in a (usually) tough conversation or conflict. As leaders, if we want to "win" the discussion, we simply flash our … [Read more...]
Devil’s Advocate — Saint or sinner??
"Yes" men, "No" men, or some happy medium ("men" used for convenience, and is in no way gender-specific)?? Do we want our closest and/or brightest to agree with us merely because it was our idea? Or are we actively seeking constructive, … [Read more...]