In my many years of experience growing, coaching and training leaders, I’ve discovered that it’s seldom talent... or training... or give-a-shit... that makes a leader successful, at all but the senior-most (the senior-most) level. It’s … [Read more...]
Criticism and Feedback: NOT the same thing!
I had a mid-level manager ask me recently, "Is there a difference between giving feedback or giving criticism as a leader? Seems like the same thing to me." The differences seems subtle, but in reality they're pretty damned big. And from a results … [Read more...]
Congrats on the promotion, LOSER!
So, just got that big promotion, eh? Now, you’re “It.” Big Shot. Grand Poobah. Boss Hog. El Jefe. Shiznit. The Big Cheese. Uppity-Muckety-Muck. She who must be obeyed. Kahuna. Sounds great, right? Finally, you’re a CXO, with all the rights, … [Read more...]
My Cheese has Wheels!!
https://youtu.be/B7LQDfskny0 My Cheese Has Wheels! Sometimes change is just a little too "in your face." We need to help people get past -- and accept -- change. Spencer Johnson's book is a great metaphor. And remember -- there's only two … [Read more...]
Coaching Slugs… What if they just don’t get it??
» Light's on, nobody's home. » She just doesn't get it. » How'd he slip through HR? » The 80/20 rule... Or, my personal favorite... » A waste of time. As egalitarian and "fair" as we sometimes hope to be, there's no getting around … [Read more...]
Top 10 Client Lessons from 2019
Another year in the books (or the cloud, or wherever we store history these days). In 2019, we worked with executives in healthcare, technology, contact centers, financial services, higher education and more, and we’ve helped them become better … [Read more...]
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