I mean really... You only have 2 kinds of employee turnover: Involuntary (we whack 'em; this is a good thing) and Voluntary. With Voluntary turnover, we then have Uncontrollable (planned relocations, illnesses, things like that, nothing we can … [Read more...]

Conflict is a natural occurrence. In fact, it's frequently a really good thing, allowing organizational success by way of diverse thinking. My favorite phrase: When reasonably intelligent, well-intentioned people disagree, the organization is better … [Read more...]

If you really believe you'll succeed, why aren't you planning? So, you spend time, effort, and money on charting a viable SWOT analysis (strengths, weaknesses, opportunities & threats). Flip charts and laptops everywhere, you determine you've got … [Read more...]

I recently had a discussion with a client about "merit" pay increases. Never mind the current concerns over giving ANY pay increases; we were discussing how to divvy up the dollars. She asked me how, if we budget for across-the-board adjustments, do … [Read more...]

Recently, when discussing the details of succession planning (uh, oh, here he goes again...!) I was asked the following by a colleague:What general competencies, skills, attributes or potentials should we be seeking in someone worthy of developmental … [Read more...]

Recently, a client HR Manager asked me about employee engagement. Specifically, she asked how to measure the IMPACT of said engagement. Well, that perked my ears up. Too long, companies have been performing those absolutely worthless engagement … [Read more...]