I hate to call anyone a crook. It sounds unseemly and judgmental, and just a tad juvenile... Ah, to hell with that. Wells Fargo, you guys are a bunch of crooks. Specifically, the leadership involved in the fraudulent account processing debacle. Yes, … [Read more...]
Do Balanced Scorecards Work? What a stupid question…
I was recently asked that question by a client. Now, in all fairness, I didn't actually say it was a stupid question. But it is. Of course they work. The premise of the question is the problem. Of course Balanced Scorecards "work." They display … [Read more...]